Description
Launched in 1993, Space is now the leading voice in design retailing across South East Asia. With a professional design team and a collection that includes the world's best luxury brands, our philosophy centres on offering impeccable design, client experience and service. Five architect-designed showrooms – Sydney, Melbourne, Brisbane, Singapore and Kuala Lumpur, feature collections curated to meet the specific needs of design lovers and the broader requirements of the architecture and interiors industry, with endless design scope for residences, multi-residential developments, hotels, restaurants and workplace interiors.
Purpose of Role:
The Administration Assistant role is to support the business with administrative responsibilities to ensure efficient operations of the business. This includes supporting managers and employees through a variety of tasks related to organisation, sales execution, and communication. We are looking for a part time team member to work 20-hours per week, and are flexible with how this is broken up through the week (i.e. the 20-hours could be worked over 3-days, or 5-days per week).
Key Responsibilities:
- Payment Processing and Reconciliation: Ensure the accurate allocation and receipting of client payments, while managing the timely reconciliation of all payment transactions.
- Client Payment Collection: Collect client payments in line with agreed terms and ensure clear communication via phone regarding payment deadlines and expectations.
- Stock Management: Oversee and coordinate stocktake processes, validate stocktake results, and report any discrepancies to maintain inventory integrity.
- Customer Support and Communication: Provide high-level customer support, communicate relevant policies and procedures to internal stakeholders, and address issues promptly.
- Staff Training and Development: Upskill and train team members to align with company administration standards, ensuring continuous improvement in operational processes.
- Business Issue Management: Manage and prioritise business issues such as sales modifications, insurance claims, and maintaining an up-to-date customer database. Support the administration team as needed across various areas.
Key Requirements
About you:
- Detail-Oriented and Accurate: You have a strong focus on ensuring transactions are properly accounted for, with an exceptional eye for detail when it comes to reconciling payments and managing client accounts.
- Customer-Centric: You excel in providing excellent customer support, communicating clearly with internal and external stakeholders, and addressing any issues efficiently to meet their needs.
- Proactive Problem Solver: You possess a proactive approach to problem-solving, identifying solutions for unforeseen circumstances and ensuring that all processes run smoothly.
- Inventory Management Expertise: You have experience in managing inventory, overseeing stocktake processes, and ensuring stock integrity through accurate validation and reporting.
What we offer:
- Join a team working with market-leading products
- Benefit from detailed and ongoing training across all product lines to enhance your expertise
- Receive a laptop, and convenient parking at our Alexandria office
- Thrive in a people-oriented company with a management team dedicated to your success
- Birthday Leave and the flexibility to work a 4|1 hybrid arrangement
Join Our Team:
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, cultural background, disability, sexual orientation or life stage.
Join our industry leading team in the luxury and designer furniture market that not only partners with the world’s most respected international brands and HNW clients but prides itself on its people and values their growth and development. Work alongside people who are passionate about our brand and our offering to our clients.
You must have full Australian working rights to be considered for this position.
How to Apply
If this role sounds like you, apply here: Administration Officer Job in Sydney at Space Plus - SEEK
Employer questions
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Do you have experience in administration?
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Do you have reconciliations experience?
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Which of the following statements best describes your right to work in Australia?
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Do you have customer service experience?
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What's your expected annual base salary?
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How much notice are you required to give your current employer?
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How many years of accounts receivable experience do you have?