Sydney Taps
Description
Sydney Taps is a growing supplier of bathroom products and tiles for new home builds and renovations across Australia. We are a fast-growing, stable business with a supportive and energetic team, and we are looking for a motivated Sales & Customer Service Representative to join us.
This role is ideal for someone who enjoys customer interaction, ecommerce, problem solving, and working in a fast-paced environment where no two days are the same.
What we offer:
- Full-time and part-time opportunities available
- Immediate start
- Supportive and friendly team environment
- Competitive hourly pay
- Long-term job stability
- Opportunities for professional development and growth
About the role:
Your responsibilities will include:
- The role is a full-time position, working five days per week from Tuesday to Saturday, 9:00am to 5:00pm.
- Responding to customer enquiries via phone and email
- Assisting customers with product selection, sales, and design advice
- Processing quotes, invoices, and customer orders
- Managing after-sales support, warranty enquiries, and general customer service
- Providing a positive customer experience across all touchpoints
- Supporting ecommerce and day-to-day administrative tasks
- All staff will be required to work on Saturday
Key Requirements
To be successful in this role, you will have:
- Previous customer service (in retail or hospitality) or sales experience
- Excellent written and verbal communication skills
- Strong problem-solving and dispute resolution abilities
- Ability to multitask and work efficiently in a busy environment
- Reliable, professional, and positive attitude
- Strong computer skills and ability to learn new systems quickly
- Ability to work independently while contributing to a team environment
- A willingness to learn and grow professionally
Bonus points for:
- Experience in ecommerce or retail sales
- Interest in interior design, bathroom products, or home renovations
How to Apply
Click HERE to apply
How to apply:
- Please submit your resume outlining your relevant experience and availability.
- Due to the high volume of applications, only shortlisted candidates will be contacted.
- Please do not call regarding this position.
- Job Types: Full-time
- Pay: $30.00 – $35.00 per hour
Your application will include the following questions:
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How many years' experience do you have in a Customer Service Role?
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How would you rate your English language skills?
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How many years' experience do you have as a sales consultant?
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How many years of field sales experience do you have?
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Do you have experience in a sales role?
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Which of the following statements best describes your right to work in Australia?
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Do you have customer service experience?
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Which of the following Microsoft Office products are you experienced with?