Design and Relationship Manager

BOWERBIRD Interiors
Published
June 15, 2020
Location
Matraville, Sydney, Australia
Category
Styling  
Job Type

Description

You are exceptional at relationship building, and you are an expert communicator. You know how to turn a ‘maybe’ into a ‘yes’. You’re self-motivated and are excited by the thought of smashing KPIs. Sound like you? We have just the thing. In this role, you’ll generate incremental business through prospecting sales activities and build ongoing relationships with our existing customer base. You will ensure that sales leads are followed through, in order for the Operations and Styling teams to implement your brief.So, what will you get up to?

A day in the life as a BOWERBIRD Interiors Design and Relationship Manager will involve:

Forming new relationships
From initial contact to install completion, the bread and butter of this role involves networking to initiate new sales. Be it a first coffee meeting or a post-installation follow up, it is your job to ensure our clients receive the best BOWERBIRD Interiors experience possible.

Fostering existing relationships
It’s up to you to keep BOWERBIRD Interiors clients coming back time and time again. This role involves leveraging existing relationships to bring previous customers and new leads to the company.

Designing your 9-5
While this role requires a team player, it is crucial the right candidate is self-managed and self-motivated. From ensuring installations are successfully completed to working with the stylists to ensure briefs are translated correctly on-site, you’ll be working both with the BOWERBIRD Interiors team as well as independently on any given day. You are also the customers’ point of call during installation to work through any questions, and you’ll handle any escalated customer matters in a professional manner.

Quoting & planning
It’s up to you to proactively follow up with upcoming events and with customers, coordinate and conduct effective proposal appointments and to prepare, submit and effectively follow up sales proposals. You’ll ensure the CRM system is updated and admin is finalised promptly.

The Extra Mile
At BOWERBIRD Interiors we are all hands on deck, so from time to time, additional support duties may also be required for this role. We are looking for the right candidate who goes above and beyond for themselves, for our customers and for our team.

This might include…

  • Designing and installing on-trend furniture displays to properties for sale, this includes styling, packing, installing and removing jobs
  • Managing styling projects from conception to completion, independently and within a team

Key Requirements

The Nitty Gritty
For this role, there are a few mandatories. These are:

  • A Valid driver’s licence
  • A minimum of 2 years’ experience in Sales
  • Customer service experience in any capacity
  • Technology Skills: MS Excel, Word and PowerPoint
  • A Tertiary Qualification in Interior Design / Decoration discipline

Note: Applicants with equivalent experience or a willingness to study a relevant interior design qualification whilst in the role, will also be considered

Nice but not necessary
Experience in the real estate industry or in a business development role would be advantageous but is not essential.

How to Apply

If you’re a perfect match, we’d love to hear from you. Drop us a line at hello@bowerbirdinteriors.com.au

About Us

Based in Sydney’s East, BOWERBIRD Interiors is a top-tier property styling business boasting over 87k followers on Instagram with a unique aesthetic instantly recognizable to those in the industry. We are a dynamic team dedicated to being different, not for difference sake. We believe in the importance of curating a bespoke look for every property, to create a unique home

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