Design and Relationship Manager

BOWERBIRD Interiors Published: January 10, 2019
Location
Sydney, Australia
Job Type
Category

Description

You are exceptional at relationship building, and you are an expert communicator. You know how to turn a ‘maybe’ into a ‘yes’. You’re self-motivated, and are excited by the thought of smashing KPIs. Sound like you? We have just the thing.

In this role, you’ll generate incremental business through prospecting sales activities and build ongoing relationships with our customers. You will ensure that sales leads are followed through, in order for the Operations and Styling teams to implement the brief.

You are a go-getter. You’re driven, have a keen eye for design and you know what it takes to build meaningful relationships. You’re confident in spatial planning, selling and anything else that comes your way.

So, what will you get up to?

A day in the life as a Bowerbird Design and Relationship manager will involve:

Forming new relationships

From initial contact to install completion, the bread and butter of this role involves networking to initiate new sales. Be it a first coffee meeting or a post-installation follow up, it is your job to ensure our clients receive the best Bowerbird experience possible.

Fostering existing relationships

It’s up to you to keep Bowerbird clients coming back time and time again. This role involves leveraging existing relationships to bring previous customers and new leads to the company.

Designing your 9-5

While this role requires a team player, it is crucial the right candidate is self-managed and self-motivated. From ensuring installations are successfully completed to working with the stylists to ensure briefs are translated correctly on site, you’ll be working both with the Bowerbird team as well as independently on any given day. You are also the customers point of call during installation to work through any questions, and you’ll handle any escalated customer matters in a professional manner.

Quoting & planning

It’s up to you to proactively follow up with upcoming events and with customers, coordinate and conduct effective proposal appointments and to prepare, submit and effectively follow up sales proposals. You’ll ensure the CRM system is updated and admin is finalised promptly.

The Extra Mile

At Bowerbird we are all hands on deck, so from time to time additional support duties may also be required for this role. We are looking for the right candidate who goes above and beyond for themselves, for our customers and for our team.

This might include…

  • Designing and installing on-trend furniture displays to properties for sale, this includes styling, packing, installing and removing jobs
  • Managing styling projects from conception to completion, independently and within a team

Key Requirements

The Nitty Gritty

For this role, there are a few mandatories. These are:

  • A Valid driver’s licence
  • A minimum 2 years’ experience in Sales
  • Customer service experience in any capacity
  • Technology Skills: MS Excel, Word and PowerPoint
  • A Tertiary Qualification in Interior Design / Decoration discipline

Note: Applicants with equivalent experience, or a willingness to study a relevant interior design qualification whilst in the role will also be considered.

Nice but not necessary

Experience in the real estate industry or in a business development role would be advantageous, but is not essential.

How to Apply

If you’re a perfect match, we’d love to hear from you. Drop us a line at lauren@bowerbirdinteriors.com.au.

About Us

At BOWERBIRD we understand how to influence people through detail that matters. Catering to an authentically modern lifestyle, we lovingly curate an experience where people can envision themselves living a beautiful life, in a beautiful space that is beautifully real. That’s our secret to connecting with human emotion: creating aspiringly real spaces that inspire.

Our service is a nod to what people love about their life… not wealth or possessions or grand experiences, but, the daily, small, regular experiences that make up their life. It’s the little things, the everyday things, the small details of life that people love. People want to love their home. It has a profound effect on their lives and is the context for family. They have a deep emotional attachment to their home as it makes a statement about them and their lifestyle choice.

We are a dynamic team dedicated to being different, not for difference sake, but because we truly care. We believe in the importance of curating a bespoke look that creates a unique home.

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