Based in their showroom in Paddington, your primary task is to service their Retail customer base with a focus on growing the new, personalised furniture and styling service offered by Great Dane.
As the service evolves, it will be incumbent on the role to capture feedback from the customers and market to enhance their proposition.
The showroom customer experience is a vital part of Great Dane’s success, so you need to ensure that this is optimised in a way that meets the individual needs of our each of their potential customers.
KEY RESPONSIBILITIES and OUTCOMES:
- Identify, respond and optimise all client enquiries across the range in a way that delivers the best possible result for Great Dane and for the customer.
- Facilitate client appointments, either in the showroom or at the clients residence or virtually. Build and maintain strong client relationships and manage them proactively and efficiently
- Prepare interior design proposal including mood board, drawings, furnishing plan, choice of materials and fabric qualities in consistent and timely manner
- Coordinate transportation and installation with the help of well-reputed delivery services, as well as craftsmen where required. Final payment and review, as well as any supplementary interior design details.
WHAT GREAT DANE NEED FROM YOU:
They are looking for a passionate, positive, driven team member with a proven track record in a sales-based position, preferably within the design and/or luxury sector. You will work well with other team members, be able to work at a fast pace and approach your work with a ‘can do’ attitude.
Ideally you will have a minimum of 2 years experience in a sales position (preferably within the design and luxury sector) and a background and training in interior design/architecture. You must be confident in all areas of communication -verbal and written, have exceptional presentation and be professional manner at all times.
How to Apply
Please email your resume and cover letter to email@example.com.