Based in our showroom in Paddington, your primary task is to service our Retail customer base with a focus on growing the new, personalised furniture and styling service offered by Great Dane.
As the service evolves, it will be incumbent on the role to capture feedback from the customers and market to enhance our proposition.
The showroom customer experience is a vital part of our success and you need to ensure that this is optimised in a way that meets the individual needs of our each of our potential customers.
KEY RESPONSIBILITIES and OUTCOMES:
- Identify, respond and optimise all client enquiries across our range in a way that delivers the best possible result for Great Dane and for the customer.
- Facilitate client appointments in the showroom or at their residence or virtually. Build and maintain strong client relationships and manage them proactively and efficiently
- Prepare interior design proposal including mood board, drawings, furnishing plan, choice of materials and fabric qualities in consistent and timely manner
- Coordinate transportation and installation with the help of well-reputed delivery services, as well as craftsmen where required. Final payment and review, as well as any supplementary interior design details.
•Prepare interior design proposal including mood board, drawings, furnishing plan, choice of materials and fabric qualities in consistent and timely manner
•Achieving sales budgets and maximising margin in all areas of the Retail business through service excellence.
•Through your own personal passion, ensure your product knowledge is at expert levels.
•Coordination of transportation and installation with the help of well-reputed delivery services, as well as craftsmen where required. Final payment and review, as well as any supplementary interior design details.
•Promote the Great Dane brand first and foremost and educate clients on our manufacturer’s brands and manufacturing approach by maximizing the leverage from all promotional tools and activities and sales stories.
•Assist the Showroom Manager and rest of the team with general enquiries and customers.
•Ensure you always follow correct company procedure and work practices.
We are looking for a passionate, positive, driven team member with a proven track record in a sales-based position, preferably within the design and/or luxury sector. You will work well with other team members, be able to work at a fast pace and approach your work with a ‘can do’ attitude.
Ideally you will have a minimum of 2 years experience in a sales position (preferably within the design and luxury sector) and a background and training in interior design/architecture. You must be confident in all areas of communication -verbal and written, have exceptional presentation and be professional manner at all times.
How to Apply
Please email your Resume and Cover Letter and any supporting information to email@example.com.