Designer Doorware
Description
About Us
Designer Doorware is a leading Australian manufacturer of premium architectural hardware, known for design excellence and craftsmanship. We work closely with architects, designers, builders, and developers across Australia and internationally.
About the Role
We’re looking for a highly organised and customer-focused Internal Sales Consultant to join our Sydney showroom.
You will be responsible for managing enquiries, preparing quotes, processing orders, and supporting both clients and the wider sales team to ensure a seamless customer experience from start to finish.
Key Responsibilities
- Manage inbound enquiries (phone, email, showroom) with professionalism and urgency
- Prepare accurate quotes and process sales orders efficiently
- Assist customers with product selection, finishes, and specifications
- Coordinate closely with customer support, and the operations team
- Support external sales reps with project and account requirements
- Follow up on quotes and convert opportunities into orders
- Maintain accurate records within our ERP system
Key Requirements
What We’re Looking For
- Experience in internal sales, sales support, or customer service
- Strong attention to detail, accuracy is critical in this role
- Excellent communication and relationship-building skills
- Highly organised with the ability to manage multiple priorities
- A proactive mindset and strong sense of ownership
What We Offer
- Competitive salary + commission structure
- Clear pathway into architectural sales / account management
- Ongoing training and development
- A supportive, team-driven environment within a premium brand
Why This Role is Different
- Work with a design-led, premium product range
- Exposure to high-end residential and commercial projects
- Be part of a business that values quality, service, and precision
How to Apply
Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as a Showroom Sales Consultant?
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Do you have experience in a sales role?
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Do you have customer service experience?
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Do you have experience in a role which requires relationship management experience?