Receptionist/Studio Assistant

Smart Design Studio
Published
October 28, 2025
Location
Alexandria, Sydney, Australia
Category
Job Type

Description

The full-time role of Receptionist / Studio Assistant is to ensure that all visitors receive the highest level of customer service and care and ensure the smooth day to day running of the studio.

You will play a vital role in supporting our daily operations with pride and a can-do attitude and a warm and friendly approach to all tasks.  You will have a strong attention to detail, be proactive and a problem solver.  You will be tech savvy and comfortable trouble shooting IT issues, before needing to escalate them to IT professionals. You will support a busy professional and creative team and provide backup to the Principal’s EA.

You will have 1-5yrs experience in a similar role.  Experience in the architecture/design industry would be an advantage.

Key Responsibilities

  • Manage reception to provide highly professional front-line service to incoming callers and visitors by meeting and greeting, directing them accordingly, taking messages and assisting as much as possible.
  • Assist with client presentations by setting up in-person or online meetings and printing presentation documents.
  • Manage incoming and outgoing mail, couriers, stationery & general office supplies.
  • Project archiving.
  • Assist Management as required including general admin, IT troubleshooting.
  • Assist the Principal with personal, private and property portfolio errands.
  • Provide support to the Finance team as directed (e.g. assist with data input).Ensure that the office, kitchen, bathroom areas are kept clean, tidy and organise.
  • Liaise with and co-ordinate product representatives / consultants and obtain quotations.
  • Assist with the organisation of staff and social events

Key Requirements

Skills

  • Confident and welcoming.
  • Highly organised with an ability to prioritise and multi-task.
  • Work with accuracy and attention to detail.
  • Work with minimal direction in a team environment.
  • Be proactive – identify and solve problems before they occur
  • Able to multi-task and work to last minute deadlines
  • Flexibility, willingness to learn, show initiative and be a proactive team player.
  • Intermediate Microsoft Outlook, Word, Excel and Power Point skills with InDesign an advantage.
  • Tech savvy in relation to IT troubleshooting before escalating to IT professionals.
  • Experience with online meetings using MS Teams, Zoom etc.
  • Excellent phone manner and email communication skills.
  • Excellent communication skills both verbal and written.
  • Positive attitude.
  • Driver’s Licence.
  • Dog friendly.

What sets Smart Design Studio apart as a workplace?

Community: we celebrate diversity in all its forms and believe that a diverse team leads to richer perspectives and better outcomes.  We are committed to creating an inclusive community where everyone feels welcome and valued.

Continuous learning: we encourage the professional development of our team members.  We run in-house masterclasses, invite visitors to the studio to present topics accredited for CPD points and to crit projects. We stay up to date with Sydney’s architectural scene, keeping staff informed about relevant talks and seminars.

Culture: striving for excellence requires dedication and hard work but we encourage our staff to maintain a healthy work-life balance.  We ensure there are always staff social events in our calendar such as wellness activities, all staff lunches and Friday evening gatherings.

How to Apply

Application

If you are able to demonstrate the required skills and are able to fulfil the responsibilities listed above, and would like to apply for this position, then please email a cover letter describing your relevant experience along with your CV.

Send your application to employment@smartdesignstudio.com  with the reference “2025 – Studio Assistant” in the subject line. Please note, only applications with that subject heading will be considered.

Salary range commensurate with experience.

Only Sydney based applicants will be considered.

Your application will include answers to the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Studio Assistant?
  • Which of the following Adobe products are you experienced with?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have experience in administration?
  • Do you have customer service experience?

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