Sales Support – Textiles

Mokum
Published
March 30, 2026
Location
Alexandria, Sydney NSW, Australia
Category
Retail  
Job Type

Description

Who We Are

The James Dunlop Textiles Group (Mokum Textiles and Zepel Fabrics) is an innovative, customer focused interior textiles wholesale company distributing product to clients throughout Australasia and USA. Our customers are furniture and furnishings retailers, designers, architects, drapery workrooms and furniture manufacturers.

We have a passion for providing soft furnishing solutions and working with our clients to fulfil their needs, using our highly personalised service, our extensive range offer and our uncompromising eye for quality.

About the Role

In a strong growth phase, this is an exciting time to join Mokum Textiles. We’re seeking a highly organised Admin & Sales focused person to join our vibrant team, to be based in our vibrant office in Alexandria NSW. This full-time, onsite role is ideal for a self-motivated professional who thrives on variety, working closely with a highly motivated on-road and showroom-based sales team, taking pride in swiftly delivering exceptional administrative and sales support. In this national role, you will be working closely with and reporting directly to the General Manager of Sales (Mokum) co-ordinating sales support processes and other sales activities, maintaining smooth and efficient operations, thereby ensuring premium customer satisfaction, always.

 

Key Requirements

About You

  • Proven experience in Customer Service/Sales Support/Administration or PA background (minimum 2+ years).
  • Tertiary qualification (or equivalent), preferably in Administration or Communications.
  • Admin/Sales focused team-oriented individual who delivers on promises and fosters a climate of trust with colleagues and customers.
  • Superior organisational skills, an abundance of initiative and a fabulous “can-do” attitude.
  • Self-motivated with a well-developed ability to multitask, meet, and exceed deadlines with excellent time management skills.
  • Strong knowledge of MS Office applications and the ability to navigate various in-house databases.
  • Outstanding administrative, data entry and proficient computer skills, including working with data, reporting, spreadsheet management using MS Excel.
  • A passion for fashion, for textiles and design.
  • Experience in a soft furnishings field would be a bonus!
  • A strong desire to learn, apply and share gained knowledge to guide and provide practical solutions.
  • Independence and exceptional problem-solving skills with little need for close supervision.
  • A team player.
  • SAP experience is advantageous but not essential

If you have a true passion for interior/textile design and decor, and if you thrive on providing solutions to customers' soft furnishings needs using your strong communication skills, professionalism, organisational and administrative skills, we would love to hear from you.

Applicants must have Australian Citizenship or Residency or have the ability to work without restrictions in Australia.  Sponsorship is not available.

How to Apply

If you are excited about this opportunity, please apply by uploading your cover letter and CV today, here.

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • Do you have data entry experience?
  • Do you have experience using Microsoft Excel?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Do you have a current Australian driver's licence?
  • How many years' experience do you have as a Sales Support Administrator?

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