Showroom Customer Relations Manager

ROCKS ON Published: December 4, 2018
Alexandria, NSW, Australia
Job Type


We are an importer and distributor of high quality porcelain stoneware, servicing the Architectural & Interior Design marker throughout Australia.
We are looking for a very positive, mature, action orientated person to join our busy team in our day to day operations.

The right candidate will be expected to begin employment on the 14th of January 2019, full time from Monday to Friday 8.30am-5.00pm.

In this role you will need to have the ability to work autonomously and take direction. A positive can do attitude is essential in this role as a variety of tasks will be thrown your way.

Career progression in a fast growing company available.

Your responsibilities will include but not solely consist of:

- High volume cold calling: Phoning prospective architects and designers to set up appointments for our sales team to visit them & managing the appointment dairies.
- Managing a very busy switchboard
- Keeping the showroom and displays clean and organised, regular re-stocking of samples
- Warmly greeting clients in the showroom and servicing their needs and enquiries on product
- Opening and closing the showroom
- General office admin as required
- Liaising with staff, clients & suppliers
- Various data entry
- Attending weekly sales meetings and taking minutes

Key Requirements

Essential Skills:

- 2 years minimum experience in busy front office duties
- MUST have demonstrated ability in high volume cold calling
- Intermediate skills in Microsoft Office (Outlook, Word & Excel)
- Superior time management and impeccable communication skills
- Strong attention to detail
- Demonstrated ability to meet deadlines
- Strong work ethic & commitment
- Strong initiative

How to Apply

Apply via this link.

About Us

For over 20 years, Rocks On has been supplying exclusive, luxurious porcelain stoneware tiles to the building industry.  Australian-owned and operated, we pride ourselves on sourcing only the highest quality, most technologically advanced tiling products from around the globe. 

We specialise in bespoke tiling solutions for a range of complex residential and commercial projects, both interior and landscaping. We offer not only the highest quality Italian and Spanish ceramic stoneware tiles and slabs, but also precision-cutting for custom-designed floors and walls.

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