Description
An exciting new opportunity exists at Zenith, a leading commercial furniture manufacturing and supply company, for Showroom Coordinator. Zenith is recruiting a multi-skilled, highly motivated individual to join our Surry Hills showroom in this dynamic, multi-faceted role, where you will perform a range of office support, receptionist, and sales support tasks to ensure smooth daily operations and provide an exceptional client experience.
You will be responsible for front-desk reception duties, maintaining our showroom, and supporting the sales team with essential administrative tasks. Key responsibilities include answering calls, welcoming guests, preparing quotes, assisting with tenders, and coordinating with clients, interior designers, and architects on inquiries and meeting requests. The successful applicant will also help keep Zenith’s stunning showroom organized and presentable, assist with events, and respond to phone and website inquiries.
This permanent full-time position offers a supportive work environment based in Zenith’s beautiful Surry Hills showroom. We provide a competitive remuneration package, including a KPI incentive structure for the right candidate.
ABOUT US
Zenith is one of Asia Pacific’s leading furniture solutions companies with showrooms and manufacturing capabilities across the region. Established over 60 years ago, our ongoing success is built on strong relationships and partnerships with architects, interior designers and builders. We value our people and their contribution to our success. At Zenith, we believe in creating work environments where people feel inspired, motivated and valued.
KEY ACCOUNTABILITIES/DUTIES
The primary responsibilities of the Showroom Coordinator role are to ensure efficient office support, deliver excellent client service, and assist the sales team. Key duties include:
Reception & Office Support
- Maintain showroom presentation, ensuring displays are up-to-date and organised
- Greet clients, assist with showroom tours, and support showroom events and in-showroom training days
- Assist with organising catering for sales presentations and events
- Support with showroom clearance stock and sales
- Answer phone and website enquiries and other general duties as directed
- Manage incoming and outgoing mail, deliveries, and office supply inventory
- Assist with various office administration tasks, such as filing and data entry
Sales Support
- Prepare quotes, pricing documentation, and support tenders
- Coordinate with clients, interior designers, and architects on quote inquiries and general questions
- Assist the sales team with sample requests, order tracking, and document preparation
- Prepare operation and maintenance manuals for projects
- Coordinate delivery of sample furniture and maintain fabric samples for Sales Reps
Key Requirements
SKILLS REQUIRED
- Highly organised with strong attention to detail and accuracy
- Excellent customer service skills and the ability to build rapport with a diverse range of people
- Strong communication and interpersonal skills
- Exceptional time management and multitasking abilities
- Solutions-focused mindset with problem-solving abilities
- Proficiency in Microsoft Office, particularly Word and Excel
- Previous experience in a similar role is preferred, but not essential
How to Apply
If you have the experience and skills required for this exciting opportunity, please submit your CV along with a cover letter outlining your suitability for the position. Add expected salary to your profile for insights.
Employer questions
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as a Showroom Coordinator?
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Do you have customer service experience?
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Do you have a current Australian driver's licence?
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How many years' experience do you have as a receptionist?
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How many years' experience do you have as a Sales Support Role?