Operations Support – Interior Design Studio

Location & Mobility Requirements

·       Must be Sydney-based

·       Must be able to work from the AHI studio in Rosebery a minimum of 2 days per week

·       Must have a valid driver’s licence and access to a car

·       Must be comfortable visiting:

o   Suppliers and showrooms

o   Project sites

o   Collecting and returning samples

This is a hands-on role supporting active residential projects.

Rate

·       $45–$55 per hour + super, depending on experience

·       Contractor arrangement (ABN required)

This role may transition to permanent employment in the future as the business and pipeline evolve.

About the Role

This role supports the smooth day-to-day running of the studio by executing established systems, maintaining project flow and ensuring clients experience a seamless, well-managed process.

You will work closely with the Principal and Design Team, following documented processes and escalating decisions where required.

This is an execution-focused role and does not involve design decision-making.

Key Responsibilities

Studio & Team Support

·       Administrative support to enhance the client experience and studio operations

·       Diary management, meeting coordination and studio logistics

·       Occasional support in marketing activity using Canva to produce assets for blogs, social media and project documentation using templates provided

·       Research tasks as directed

Project & Operations Support

·       Assist with the smooth flow of projects from acquisition to delivery

·       Maintain project timelines and flag potential bottlenecks

·       Schedule internal and external resources such as Senior Designer availability and 3D renders

·       Assist with preparing design proposals and fee estimates using approved templates

·       Set up projects accurately in Programa, including tasks, phases and time allowances

·       Manage timesheets and ensure accurate time recording

·       Prepare draft invoices and follow up outstanding payments

·       Enter and code supplier bills correctly in Xero

·       Prepare invoicing and WIP summaries for review

Schedules, Ordering & Delivery

·       Enter specified products into schedules with accurate pricing, imagery, spec sheets and care information

·       Issue schedules for client approval and manage order placement once approved

·       Liaise with suppliers regarding lead times and specifications

·       Coordinate deliveries with site teams and suppliers

·       Attend site as required to check deliveries and undertake basic quality control

Client Experience

·       Support a calm, professional client journey

·       Send regular client communications using templated Mailchimp sequences

·       Arrange meetings at the studio, including meeting rooms and logistics

·       Attend client presentations to take notes and circulate internally

Process & Documentation

·       Follow documented studio processes consistently

·       Assist with maintaining and updating process documentation

·       Ensure all project information and decisions are stored centrally

·       Support project handovers to ensure continuity

What This Role Is Not

·       Design decision-making

·       Advising clients on aesthetics, scope or budgets

About You

You will likely thrive in this role if you:

·       Are highly organised and detail-oriented

·       Enjoy working with systems, processes and checklists

·       Are confident using tools such as Programa (can be taught), xero, Canva and Mailchimp, or similar platforms

·       Communicate clearly and professionally

·       Are reliable, consistent and value continuity

·       Are comfortable following direction and escalating decisions when required

·       Take pride in accuracy, follow-through and doing things properly

Experience in interior design, architecture, construction or a professional services environment will be highly regarded.

How to Apply - click here

Please submit your CV and a short cover letter outlining:

·       Your relevant experience

·       Your availability across the week

·       Confirmation that you are Sydney-based with access to a car