Description
You will be using phone, email and showroom appointments to qualify opportunities, build relationships, provide product solutions, generate quotes and convert enquiries into sales.
The role also includes supporting showroom appointments, booking client meetings or BDM presentations, assisting with showroom events, and supporting with general showroom operational tasks.
You will be supported by an established brand, strong marketing activity, a premium showroom, experienced BDMs, and a high-performing sales team.
Key Responsibilities
In this role, you will be responsible for:
- Proactively following up existing pipeline opportunities by phone and email
- Converting sales leads into quotes, deals and closed sales
- Understanding customer needs and recommending suitable Havwoods products and solutions
- Generating accurate and timely customer quotes
- Booking showroom appointments and BDM presentations across NSW
- Supporting overflow showroom appointments and showroom events
- Maintaining accurate CRM records and updating customer and sales activity
- Working within established sales processes and follow-up disciplines
- Analysing your sales metrics to improve activity, conversion and performance
- Building strong relationships with architects, designers, trade customers and industry contacts
- Supporting new product launches, seasonal promotions and brand awareness activity
Key Requirements
What Success Looks Like
To be successful in this role, you will be focused on:
- Achieving sales targets
- Making consistent outbound phone contact, with an expectation of 20+ quality outbound conversations per day
- Progressing and converting pipeline opportunities
- Booking presentations and showroom appointments
- Creating and qualifying new deals
- Maintaining strong conversion rates
- Demonstrating effective and diligent CRM practice
- Contributing positively to a high-performance team culture
About You
We are looking for someone who is energetic, commercially minded and passionate about sales.
You will be:
- Hungry, self-driven and motivated to achieve results
- Confident speaking with customers over the phone and in person
- Accountable and committed to delivering agreed KPIs
- Skilled at identifying customer needs and providing the right solution
- Able to influence customer outcomes through strong communication
- Comfortable negotiating and closing opportunities
- Organised, disciplined and consistent with follow-up
- A team player who works well with showroom staff, BDMs and internal sales teams
Experience
The following experience would be highly regarded:
- Previous sales experience in construction, interiors, building products, flooring, surfaces, design or a related industry
- Understanding of project sales, specification or qualification processes
- Experience managing customer expectations and progressing pipeline opportunities
- A proven track record of achieving sales results
- Experience using a CRM system and working to activity-based KPIs
How to Apply
Click HERE to apply!
Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as a Showroom Sales Consultant?
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How many years' experience do you have in a Sales Role?
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Do you have experience working towards targets and KPIs?
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Do you have a current Police Check (National Police Certificate) for employment?
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Do you have a current Australian driver's licence?