Burbank Australia
Description
Primary Purpose:
• Provide guidance and direction to Burbank Clients through the selection process of colour schemes, materials, appliances and fittings for their new home in a timely and professional manner.
Operations:
- Plan and Prepare for scheduled colour appointments.
- Review all documentation required to conduct the colour consultation are available and in place.
- Complete all documentation required to facilitate the clients colour and materials selections sign off on the day of the appointment.
- Provide and or calculate prices for selected upgrades of colours, materials and appliances as requested.
- Manage personal and consulting workstation in an orderly and professional manner.
- Provide feedback on current workloads and issues.
- Monitor own performance through regular one to one meetings with direct supervisor on established KRA’s & KPI’s
Colour Consulting:
- Induct Clients in the Burbank Colour consulting process.
- Conduct colour consultation in accordance with Burbank’s recommended processes of order and sequence.
- Be personally well groomed and professionally presented during the Colour appointment.
- Provide Clients with clear direction and advice on all products and upgrades.
- Develop rapport with clients to ensure the process is moving to completion on time without distress.
- Maintain at all times a professional and courteous manner during colour appointment
- Deliver customer service in line with Burbank
standards.
Systems and Processes
- Contributing ideas provide feedback and recommendations for changes to improve the efficiency and accuracy of the colour appointment process
Key Requirements
Typical qualifications and/or Experience
- Qualification in Interior Design or related discipline, or relevant prior work experience
- Strong customer service and time management skills
- Ability to work effectively as part of a team
- Ability to meet deadlines and work under pressure
- Proactive and creative approach to problem solving
- Intermediate Microsoft Word, Excel and Outlook computer skills
How to Apply
Apply here: Interior Designer Job in Parramatta, Sydney NSW - SEEK
Employer questions
Your application will include the following questions:
-
Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as an interior designer?