Description
James Dunlop Textiles Group is an international wholesaler of premium furnishing fabrics recognised globally as one of the premium brands in the Southern Hemisphere. We are an innovative, customer focused interior textiles company and distribute product to clients throughout Australia and USA. Our customers are furniture retailers, designers, architects and furniture manufacturers.
About the role...
A fantastic opportunity for a full time position now exists for a committed and enthusiastic person to join our Mokum showroom in Alexandria, Sydney. We are seeking a passionate team player who will ensure that our clients receive premium service at all times.
In this dynamic role, reporting to the Showroom Manager, you would primarily be supporting the needs of the showroom. Specifically, you will be providing drapery, upholstery and wallpaper solutions for walk in showroom enquiries, and supporting the sales team with the handling of sales queries, quote preparation and administrative work.
This position supports and assists a range of different customers including Decorators & Designers, Architects and Homemakers so as to create, build and maintain healthy and productive commercial relationships.
Key Requirements
About you...
We are looking for the following key attributes:
- Minimum 2 years wholesale showroom or retail experience
- Strong Customer Service / Sales Administration background
- Experience with managing both inbound and outbound calls
- Good knowledge of MS Office applications and the ability to navigate various in-house database.
- Experience in a soft furnishings field and/or a passion for textiles and design would be a bonus!
- Demonstrated ability to resolve customer queries, issues or complaints in a professional, effective and timely manner
How to Apply
Applicants must have valid working rights in Australia - AU Citizenship or Residency or the ability to work without restrictions. Sponsorship is not available.
If you are excited about this opportunity we would love to hear from you. Please apply by uploading your CV and cover letter today.
Employer questions
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How many years' experience do you have as a Showroom Assistant?
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Which of the following statements best describes your right to work in Australia?
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Do you have experience in a sales role?
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How many years' experience do you have as a customer service assistant?
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Do you have experience in administration?
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What's your expected annual base salary?
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How much notice are you required to give your current employer?